Account Manager / Editor

September 05, 2018

This position is well off the beaten path in terms of skill-set and personality type.

Here’s a general overview of what the job entails: 

  • Receiving content orders from clients

  • Assigning those projects to your team of writers

  • Receiving the finished projects and editing them for grammar, spelling, context, etc

  • Uploading the finished pieces to a shared folder for the client

Of course, you’ll also have to communicate with your clients regularly, handle any revisions that may come up, manage your writers and generally make sure the entire process goes off without a hitch…over and over and over again.

Our ideal candidate will have these personality traits: 

  • Slightly split personality that hovers between introversion and extroversion

  • A laser-focused attention to detail

  • Ability and willingness to sit for long periods editing content

  • Ability to service multiple clients through both email and telephone

  • Ability to manage a team of remote writers (based all over North America)

  • Ability to switch gears at a moment’s notice (you may be deep into the editing trance when the phone rings and you need to put on your Account Manager hat without warning)

Our ideal candidate will have these professional traits:

  • Experience in sales and/or account management

  • Experience in content editing and/or content writing

  • A working knowledge of online marketing, SEO and traditional copywriting

  • A working knowledge of the inbound marketing process

Our Culture:

  • We don't bullshit, we say it like it is

  • We care immensely about our clients, they come first

  • We are pretty easy going, but also have very high standards!

  • We like to have fun

  • Our business is NOT a 9-5, sometimes you need to be ok with that 

Did we mention it can get monotonous?

Here’s where we try and dissuade anyone not suited for the position. This job is not a nice, balanced 50/50 split of personality and professional traits. Sometimes, an entire week may go by where editing is the only job you do (and by edit we mean read every single word of every single page). There are no shortcuts at The Content Company.

Other weeks, you may find yourself mainly dealing with clients and administrative stuff while you wait for a boatload of projects to be completed. There’s no telling how it will go on any given day, so you need to be able to handle it all.

That being said…The Content Company is quickly becoming one of the go-to content providers in North America, and working with us will be a fun and rewarding experience. If you think you can deliver the goods on a regular basis (that means every single day) send us a resume and a real cover letter that says a little about who you are, and we can go from there.

Form cover letters are boring and we don’t like working with boring people :)

Please send resumes to cara@thecontentcompany.ca